How items are authenticated
Authentication on Cercle Privé is optional and is carried out by LegitApp, an independent authentication service used by TikTok Shop and other major marketplaces. It combines review by expert human authenticators with AI analysis.
Either the buyer or the seller can request it. The buyer can add it at checkout for a fee shown before payment; a seller can have a piece authenticated before listing it.
Authentication process:
1. The seller photographs the item in the app, following the angles LegitApp asks for.
2. LegitApp reviews the photographs. Their authenticators may request additional photographs.
3. The verdict — authentic, not authentic, or inconclusive — is recorded on the order and the listing, and both parties are notified.
4. Where the item is authenticated, the certificate is attached to the listing.
5. Where it is not authenticated, the sale does not complete and the buyer is refunded in full.
The item is never sent to us. It ships directly from the seller to the buyer, so authentication adds no time to delivery.
What this is, and is not
Authentication is an expert opinion formed from photographs. It is not a guarantee, and an "inconclusive" result is a possible outcome — in which case the buyer may complete the purchase or cancel for a full refund.
Cercle Privé is a LegitApp Verified Enterprise Partner. Items that have not been authenticated carry no verdict of any kind, and are sold on the seller's description alone.
If you disagree with an authentication result, contact contact@cercleprive.io within 48 hours of delivery.